Understanding Request History Information

Answered By: Eliana Lima
Last Updated: May 18, 2023     Views: 83

The History Information for each request appears on the Request Full Record Display and is created by the system throughout the life of the request. The history displays in reverse chronological order and each entry in the history contains:

  • The code for the library or system that initiated the change in status.
  • The user name of the individual who initiated the change.
  • The date and time the change in status was made.
  • Origin of the request. 

 

History information will also show errors that prevent an item status from being changed.